Contact Flora

We’re here — to help, to advise, to arrange.

Call for same‑day flower delivery in Nairobi (orders before 2:00 PM), email for custom requests, or use the form below to book an event consultation. Our promise: freshness, thoughtful design, and clear next steps.

Call (+254 7 12345678) Email [email protected]

Pickup ready in ~2 hours. Same‑day cutoff 2:00 PM.

Florist arranging garden roses and eucalyptus.

Need flowers today?

Call for same‑day local delivery (orders before 2:00 PM)

Call (+254 7 12345678)

Visit or Reach Us

123 Blossom Lane, Nairobi, Kenya

Hours

  • Mon–Fri: 9:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 5:00 PM
  • Sunday: 11:00 AM – 4:00 PM

Deliveries: Mon–Sat 9:00 AM – 7:00 PM; AM/PM window requests accepted.

Freshness Guarantee: Fresh at least 5 days — email a photo within 24 hours for remedy.

Local delivery $9.95 · Nationwide shipping starts $14.95

Get directions

Pickup ready in ~2 hours

Bring order confirmation and ID for pickup.

Request a Custom Quote or Book an Event Consultation

Tell us the occasion, your date, and a brief vision. For weddings and large events, note our 50% deposit policy and 2‑week consultation minimum.

Contact preference *

For same‑day orders, call us — cutoff 2:00 PM.

Helps us match scale and stems.

Prefer to attach images? Email [email protected] with "Custom Order — [Your Name]".

We’ll respond within 1–2 business days. For urgent same‑day needs call (+254 7 12345678).

Policies

Freshness Guarantee
Arrangements guaranteed fresh for a minimum of 5 days with proper care. Email a photo within 24 hours for remedy. Flora will repair or refund at our discretion.
Delivery & Attempts
We attempt to contact recipients; if unreachable we leave arrangements in a shaded safe spot or with a neighbor. Flora is not responsible after documented safe delivery.
Same‑day cutoff & Pickup
Same‑day delivery orders must be placed before 2:00 PM local time. Pickup is free and ready in ~2 hours; bring confirmation and ID.
Cancellations & refunds
Full refund if canceled >48 hours before delivery; 50% fee if within 48 hours.
Custom orders
Custom/wedding orders require a 50% non-refundable deposit; consultation needed at least 2 weeks prior for large events.
Force majeure
Weather or events may require alternate delivery dates or refunds; safety prioritized.

Questions about policies? Call (+254 7 12345678) or email [email protected].

FAQ

How long will my flowers last?
Freshness guarantee: minimum 5 days with proper care. See our care guide for tips.
Can I request same‑day delivery?
Yes—call before 2:00 PM for local same‑day delivery.
How do pickup orders work?
Free pickup; ready in ~2 hours. Bring confirmation and ID.

Ready? Call us or request a quote — we’ll respond with care.

Call Now Request Quote Shop Collections